Crevoe · Legal Center

Legal Documents

Last Updated: June 4, 20267 Core Documents80,000+ words total

All legal, policy, and informational documents governing the Crevoe platform. These documents protect both Crevoe and its users, ensure regulatory compliance, and establish clear expectations for everyone on the platform. By using Crevoe, you agree to be bound by all applicable documents below.

Primary Legal Documents

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The legally binding contract between Crevoe and all users. Covers eligibility, subscriptions, marketplace transactions, intellectual property, liability cap (₦50,000), indemnification, and binding arbitration.

Liability capped at ₦50,000 or amount user paidExcludes all consequential & punitive damagesUsers indemnify Crevoe for their violationsBinding arbitration — class action waiverNigerian law, Lagos jurisdiction

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Complies with Nigeria Data Protection Regulation (NDPR). Covers data collection, use, sharing, cookies, retention, security, international transfers, and all eight user rights under NDPR.

NDPR compliant — Data Protection Officer appointed8 user rights: access, deletion, portability & moreData breach notification within 72 hoursService providers: Paystack, Flutterwave, AWS, Google AnalyticsRight to lodge complaint with NDPB

Disclaimers~15,000 words

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20 distinct disclaimers covering every liability area — educational content, medical, legal, financial, software, user-generated content, affiliate links, force majeure, and more.

NOT medical, legal, or financial adviceNo guarantee of learning, career, or income outcomesPlatform provided "AS IS" and "AS AVAILABLE"Testimonials are not typical resultsForce majeure — not liable for events beyond control

Refund & Cancellation Policy~10,000 words

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Clear, time-based refund rules for courses, subscriptions, live sessions, e-books, and event tickets. Includes anti-abuse provisions capping refund requests per year.

Courses: 24-hour money-back, void if >30% accessedSubscriptions: monthly non-refundable; annual pro-rated within 30 daysLive sessions: full refund >24 hrs, 50% within 1–24 hrsMax 5 course refunds and 3 subscription cancellations per yearProcessing: approval 24–48 hrs, payment 3–10 business days

Community Guidelines~12,000 words

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Behavioral and content standards for all users. Covers respect, legal compliance, content quality, intellectual property, spam, appropriate content, commercial conduct, privacy, and enforcement.

First minor violation: written warningSecond minor / first moderate: 7–30 day suspensionThird / first severe: permanent terminationImmediate termination for illegal content, fraud, extreme harassmentAppeals within 30 days — response within 10 business days

Informational Documents

06About Us

Company mission, vision, values, story, platform features, impact statistics, pricing philosophy, technology, compliance, and corporate information.

07Contact, Help & Safety

All contact points, support tiers by plan, specialized teams, emergency resources, safety features, response time SLAs, escalation process, and accessibility support.

All documents should be reviewed by qualified Nigerian legal counsel before full implementation. Placeholders (RC number, full address, VAT number, phone numbers) must be filled in before going live.

Legal Department Contact

Legal & Privacy Questions: safety@crevoe.comGeneral Inquiries: contact@crevoe.com

Legal Documents

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